Terms of Service

1. Acceptance of Terms

By accessing, browsing, or using the Infodra Technologies website and our SaaS platforms (including but not limited to BizLead Database, AI solutions, and digital services), you agree to be bound by these Terms of Service. If you do not agree to abide by the above, please do not use this service.

2. Services Provided

Infodra Technologies provides a range of digital solutions and services, including:

• AI-powered digital solutions and tools
• Engineering and technical services
• SaaS products such as BizLead Database (comprehensive B2B business database)
• Website development and optimization services
• Subscription-based access to digital platforms

Access to these services may be subject to subscription or payment terms as described on our website and billing pages.

3. Account Registration

To use certain features of our SaaS platforms, you may be required to register for an account. When registering, you agree to:

• Provide accurate, truthful, and complete information
• Maintain the confidentiality of your account credentials
• Promptly update account information to keep it accurate
• Accept responsibility for all activities conducted under your account
• Notify us immediately of unauthorized account access

You acknowledge that you are solely responsible for maintaining the security of your account and password.

4. Subscription & Payment Terms

Subscription to our SaaS platforms is based on the following terms:

• Services are subscription-based with recurring billing cycles (monthly or annual, as selected)
• Payments are processed through secure third-party payment gateways
• You authorize us to charge the payment method on file for subscription fees and applicable taxes
• Access to the service is contingent upon successful payment
• Pricing is subject to change with notice; changes will apply to renewals
• Subscriptions automatically renew at the end of each billing cycle unless canceled
• Cancellation requests must be made in writing or through your account portal
• Refund policies (if applicable) are provided upon purchase and vary by service

5. Permitted Use

You may use our services for legitimate business purposes in accordance with your subscription plan. This includes:

• Accessing and searching the BizLead Database for sales prospecting and business development
• Exporting leads and contact information within your plan limits
• Integrating data with your internal CRM and business systems
• Using AI tools and digital solutions for internal business operations

Use must comply with all applicable laws, regulations, and industry standards including telemarketing and data protection laws.

6. Prohibited Activities

You expressly agree NOT to:

• Resell, redistribute, republish, or share database content with unauthorized parties
• Scrape, crawl, or extract data beyond your subscription plan limits
• Reverse engineer, decompile, or disassemble any part of the platform
• Attempt unauthorized access or bypass security measures
• Use the service for unlawful, fraudulent, or malicious purposes
• Create competing databases or services from our data
• Violate any applicable laws or regulations
• Harass, abuse, or harm any individual or entity
• Transmit malware, viruses, or harmful code
• Interfere with the normal operation of the platform

Violation of these terms may result in immediate suspension or termination of your account without refund.

7. Intellectual Property Rights

All content, software, designs, code, databases, trademarks, logos, and other materials on the Infodra Technologies website and platforms are the exclusive property of Infodra Technologies or its licensors. No ownership rights are transferred to users.

You are granted a limited, non-exclusive, non-transferable license to use the services solely for your internal business operations during your active subscription. You may not reproduce, modify, distribute, or create derivative works from any platform materials without prior written consent.

8. Data & Privacy

Your use of our services and the handling of your personal information is governed by our Privacy Policy. By using our services, you consent to the collection, processing, and storage of your data as described in our Privacy Policy.

Data provided in our platforms (such as business contact information) is collected, verified, and maintained in compliance with applicable data protection laws including India's data privacy standards.

9. Service Availability

While we strive to maintain continuous service availability, we:

• Do not guarantee uninterrupted or error-free access to our platforms
• May perform maintenance, updates, or enhancements that temporarily interrupt service
• Will provide notice of planned maintenance when possible
• Reserve the right to modify or discontinue services with reasonable notice

10. Limitation of Liability

To the extent permitted by law:

• Services are provided "as is" and "as available" without warranties
• Infodra Technologies disclaims all implied warranties including merchantability and fitness
• We are not liable for indirect, incidental, special, or consequential damages
• We do not guarantee specific business results or outcomes
• Data accuracy, while maintained at high standards, is not guaranteed
• We are not liable for third-party acts or data breaches beyond our control

Your sole remedy for service issues is discontinuation of the service and refund of any unused subscription fees (if applicable).

11. Termination of Service

Account termination may occur under the following circumstances:

• User initiates cancellation through their account or by written request
• Non-payment of subscription fees for 30 days
• Violation of these Terms of Service or prohibited activities
• Abuse of platform resources or security threats
• Infodra Technologies decision to discontinue the service

Upon termination, your access ceases immediately. Data retention after cancellation is governed by our Privacy Policy. No refunds are provided for partially used subscription periods except as required by law.

12. Changes to Terms of Service

Infodra Technologies reserves the right to modify these Terms of Service at any time. Changes become effective upon posting to our website. We will provide notice of material changes when possible.

Your continued use of our services after any modifications constitutes acceptance of the updated Terms. If you do not agree to changes, you may cancel your subscription.

13. Governing Law & Jurisdiction

These Terms of Service are governed by and construed in accordance with the laws of India, without regard to conflict of law principles. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of courts located in India.

14. Contact Information

For questions, concerns, or disputes regarding these Terms of Service, please contact: